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OPM developed an online and interactive course, "Difficult Conversations for Supervisors." This course was developed to assist agencies meet the requirements in 5 CFR 412.202. The goal of this course is to provide supervisors with the necessary skills to have the difficult conversation that is inherent when dealing with poor performance and to provide a safe environment to practice delivering difficult conversations.
24 hours a day; 45 minutes
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Course Content Contact:
HR Technical Competency:
Oral Communication, Problem Solving
Developing Others, Conflict Management, Accountability
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