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OPM developed an online and interactive course, "Difficult Conversations for Supervisors." This course was developed to assist agencies meet the requirements in 5 CFR 412.202. The goal of this course is to provide supervisors with the necessary skills to have the difficult conversation that is inherent when dealing with poor performance and to provide a safe environment to practice delivering difficult conversations.
Note to Users:
Due to technical issues, this course is not available. We are doing our best to fix these technical issues. Once the course is fixed, it will be available to HRU registered users. If you would like to be notified with an update on this course please email
and put the title of the course in the subject line.
24 hours a day; 45 minutes
Course Content Contact:
Karen Simpson, 202-606-1915
** Due to technical issues, this course is currently not available **
HR Technical Competency:
Oral Communication, Problem Solving
Developing Others, Conflict Management, Accountability
Contact Us / Technical Support